FAQ's



PLEASE NOTE THE MERCHANT REFLECTED ON YOUR CREDIT CARD STATEMENT WILL BE LISTED AS BINDING101.COM 866-537-2244

How long will it take to receive my order?

Binding101.com is proud to provide a fast shipping service. We do our best to ship orders the same day as they were placed. With nationwide distribution centers, the majority of domestic orders are delivered within 1 to 3 business days! Certain items may take additional transit time, however feel free to contact us at info@buy101.com with any time sensitive delivery needs.

How much does shipping cost?

Binding101.com is proud to offer a flat shipping rate of $9.00 for all UPS Ground shipments within the Continental United Stated. This offer does not apply to orders shipping via expedited methods or orders shipping to AK, HI, PR and any additional US territories. The flat shipping rate also does not apply to AA, AE, AP, APO and FPO Military Mail. There are some larger items that require a truck as the shipment method. Our small green delivery truck indicates these items. Please contact us at info@buy101.com for a freight quote. If additional charges apply, you will be notified before your order is processed.

What methods of payment do you accept?

American Express, MasterCard, and Visa credit cards are accepted as well as PayPal payments! Net 30 terms may also be an option with credit approval. Please email info@buy101.com for a credit application.

Will you ship outside of the United States?

Binding101.com will gladly ship orders to Canada via UPS Standard Delivery. Orders shipping to countries outside of the United States & Canada require a minimum order of $400 and payment via wire transfer. Be advised that orders shipping outside of the United States may be assessed tax or duty charges. Taxes, duties, and/or brokerage fees are to be paid directly by the customer and are not refundable under any circumstances. Binding 101 is not responsible for any of these charges. You can view UPS's Rates for Custom Clearance into Canada or contact your local customs office for more information.

What delivery methods are available?

Our default shipping method is UPS Ground. Orders shipping to Canada are shipped via UPS Standard. Certain, larger items require a truck delivery. If this is the case, a small green delivery truck (shown below) indicates this requirement. Additional, expedited shipping methods are available by request.



What is your minimum order?

Our minimum order is $30.00, not including shipping or sales tax. We will process orders under $30 for a $10 service fee. These orders must be placed over the phone, by calling (866)537-2244, or via email, by emailing info@buy101.com.

Will I be charged sales tax?

We are required by law to charge applicable sales tax in the following states: California, Florida, Georgia, Illinois, New Jersey, New York, Texas and Pennsylvania. However, if you are a reseller or an organization that is tax exempt please click here for the applicable forms required to omit the sales tax.

Can I get a copy of the owner's manual for my machine?

A selection of owner's manuals is available under the Manuals section of our website.

Do you service the equipment you sell?

Service is an option in most cases. We have a fully equipped service department located in New Jersey for our Mail-In Repair Program. We also offer an "on-site" repair service supporting the majority of the Continental US. Please email info@buy101.com with any repair requests.

Do you sell equipment not listed on your website?

Yes, please do not hesitate to contact our friendly and knowledgable customer service team with any document finishing needs.

Can I have my name or logo imprinted on covers?

Absolutely! Binding101 can customize Covers, Plastic Combs, Index Tabs, 3 Ring Binders, Covers and so much more! Our customization methods include silk-screening, foil stamping, offset printing, embossing/debossing, die cutting, etc... Call us at (866) 537-2244 for a custom quote today!

Do you share my personal information with anyone?

We are extremely sensitive about our your privacy concerns and the personal information you provide us. We are not in the business of renting or selling this information to others.

What Keeps My Personal Information and Credit Card Safe?

All information submitted to Binding101.com is done using SSL (secure socket layer) 128 bit encryption certified by Yahoo! Stores, an Internet leader in secure transactions. SSL encodes all information sent between you and Binding101.com, and renders it unreadable to any 3rd party. For more information see our Privacy Policy

Your information entered into our website is secured using the latest technology by Yahoo! Stores including SSL (Secure Socket Layer) to encrypt and protect your personal information. Additionally, Binding101.com always uses a secure connection when collecting personal financial information from you. This encryption makes it impossible for any unauthorized party to read any information you send to us. For more information see our Privacy Policy


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